PRIVACY POLICY AND COOKIES
Maison Assa would like to inform you of the measures put in place to protect your personal data and your privacy in accordance with the current legislation of Regulation (EU) No. 2016/679 of April 27, 2016 relating to the protection of personal data (GDPR).
Maison Assa, a simplified joint stock company registered with the Paris trade and companies register and whose head office is 48 rue de la Courneuve 93000 Bobigny, specialized in the furniture retail sector, collects personal data only as part of its sales activities in stores or on the website it publishes, accessible at the address www.maisonassa.com.
In accordance with the GDPR, personal data means any information relating to an identified or identifiable natural person, whether directly or indirectly, in particular by reference to an identifier, such as a name, an identification number, data location, an online identifier, or one or more specific elements specific to their physical, physiological, genetic, psychological, economic, cultural or social identity (“Personal Data”).
Collection of Personal Data
Maison Assa collects User Data on the website www.maisonassa.com (“the Site”). The Personal Data that may be collected is as follows:
user account data: first name, last name, billing and delivery postal address, email address, telephone number;
transaction data;
navigation data;
These Personal Data are exclusively intended to allow MAISON ASSA to identify the User and process the operations carried out on the Site. Simply consulting the Site does not require registration or identification with MAISON ASSA. However, any online order requires first registering and creating a personal account. The User accepts and authorizes when creating a personal account on the Site, that MAISON ASSA processes their Personal Data in accordance with this Privacy Policy. The User undertakes, during the registration procedure, to provide complete and realistic data. The creation of the personal account will result in the recording and computer processing of Personal Data, including IP addresses, which will be communicated to MAISON ASSA. This recording and computer processing are intended to enable the order to be taken and processed, and to ensure delivery to the Customer.
The Data is exclusively intended for the use of MAISON ASSA but may also be communicated to its partners when the Customer has expressly accepted their disclosure by checking the corresponding box when ordering. Under no circumstances will this data be transferred to third parties. Data relating to payment methods are collected directly by our PayPal service providers and our online payment service provider.
This Data is also kept for security purposes and in order to comply with legal and regulatory obligations and thus to allow MAISON ASSA to improve its Site.
Purposes of collecting Personal Data
MAISON ASSA does not share any Personal Data for commercial purposes with third parties.
Personal Data in the context of the use of the site and physical stores meets the following purposes:
Use of Data
Legal bases for processing
Customer account management
Execution of the contract between a Client and Maison Assa
Management of orders, delivery operations, complaints and product returns
Execution of the contract between a Client and Maison Assa
After-sales service management – exchange with customer service
Execution of the contract between a Client and Maison Assa
Fight against fraud during payment and management of unpaid orders
Execution of the contract between a Client and Maison Assa
For user experience: development of new products and services, measuring sales and audiences and performing statistics
Legitimate interest of Maison Assa
Sending newsletters and privileged offers
Customer Consent
Participation in special events
Customer Consent
Provision of sharing tools on social networks
Customer Consent
Service provider with access to Personal Data
Data enabling the User to be identified are not subject to any communication to third parties, except for the proper execution of the services offered (e.g. delivery of products, payment processing by credit card or PayPal account, detection and fraud prevention, carrying out maintenance operations and technical development of the Site). These partners comply with all applicable laws and regulations relating to data protection.
The User is informed that the Data may be disclosed to third parties in application of a law, a regulation or under a decision of a competent regulatory or judicial authority.
User Data is hosted within the European Union, or where applicable stored in countries recognized as having a sufficient level of guarantee by the European Commission.
Right of the Customer or User
In accordance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016 applicable from May 25, 2018, the Customer or User of the Site has the right to exercise the following rights:
A right of access, rectification, modification and deletion of your data,
A right to object to the processing of your data,
A right to restriction of processing,
A right to data portability,
The Customer can exercise all of these rights by contacting Maison Assa WEB, responsible for this processing, which undertakes to respond:
By mail: Maison Assa – 48 Rue de la Courneuve 93000 Bobigny
By email to: hello@maisonassa.com
For all Data processing for which MAISON ASSA has requested consent from the Client or User (depositing cookies, commercial prospecting, etc.), the latter may withdraw it at any time. This withdrawal does not affect the legality of the operations or processing carried out before it. However, in the event of opposition to the processing of data, no order can no longer be placed.
In the event of a dispute, the Customer or User has the right to lodge a complaint with the CNIL (www.cnil.fr)
Archiving and storage of Data
In accordance with the provisions of article L134-2 of the Consumer Code, archive purchase orders and invoices on a reliable and durable medium constituting a faithful copy. The Customer and the User are informed that the Data as well as the content associated with it will be kept for 3 years from the last purchase. The Data of people who have never purchased is kept for 3 years from the closure of the customer account. At the end of this 3-year period, you may contact the person concerned to find out if they wish to continue to receive commercial requests. In the absence of a positive response, the data will be automatically deleted.
Finally, audience measurement and advertising cookies are stored on your terminal for a maximum period of 13 months.
Cookies
What is a cookie?
A cookie is a text file that may be saved in a dedicated space on the hard drive of your terminal when consulting an online service using your browser software. A cookie file allows its issuer to identify the terminal in which it is recorded, during the validity or recording period of the cookie.
The cookies we issue on our site
When you connect to our Site, we may, subject to your choices, install various cookies in your Terminal allowing us to recognize the browser of your Terminal during the validity period of the cookie concerned. The Cookies we issue allow us:
To establish statistics and volumes of attendance and use of the various elements making up our Site (sections and content visited, routes), allowing us to improve the interest and ergonomics of our services;
To adapt the presentation of our Site to the display preferences of your terminal (language used, display resolution, operating system used, etc.) during your visits to our Site, depending on the hardware and visualization software or reading capabilities that your terminal has;
During your first visit to www.maisonassa.com, an information banner will be displayed at the bottom of the page “By continuing on this site, you accept the use of cookies, used to guarantee you the best possible experience. To find out more, click here »
By continuing to browse the Site after clicking on “I accept”, you expressly consent to MAISON ASSA being able to place cookies on your device. The banner will remain displayed as long as the person has not continued their navigation, that is to say as long as they have not gone to another page of the Site or have not clicked on an element of the site.
- Cookies issued on our site by third parties
The issuance and use of cookies by third parties is subject to the privacy protection policies of these third parties. We inform you of the purpose of the cookies of which we are aware and the means available to you to make choices with regard to these cookies.
Cookies issued by third-party applications integrated into our Site:
We may include on our Site computer applications from third parties, which allow you to share content from our Site with other people or to inform these other people of your consultation or your opinion concerning content on our Site. . This is particularly the case for “Share” and “Like” buttons from social networks (such as “Facebook”, “Twitter” etc.).
The social network providing such an application button may identify you using this button, even if you did not use this button during your consultation of our Site. Indeed, this type of application button can allow the social network concerned to follow your navigation on our Site, simply because your account with the social network concerned was activated on your Terminal (open session) during your navigation on our Site.
We have no control over the process used by social networks to collect information relating to your browsing on our Site and associated with the personal data they have. We invite you to consult the privacy protection policies of these social networks in order to learn about the purposes of use, particularly advertising, of the browsing information that they can collect using these application buttons. These protection policies must in particular allow you to exercise your choices with these social networks, in particular by configuring your usage accounts for each of these networks.
- Your choices regarding cookies
Several options are available to you for managing cookies. Any settings that you can undertake may modify your browsing on the Internet and your conditions of access to certain services requiring the use of Cookies. You can choose at any time to express and modify your wishes regarding cookies, by the means described below.
4.1 The choices offered to you by your navigation software
You can configure your browser software so that cookies are saved in your Terminal or, on the contrary, that they are rejected, either systematically or depending on their issuer. You can also configure your browser software so that you are offered the acceptance or refusal of cookies from time to time, before a cookie is likely to be stored on your terminal. For more information, see the section “How to exercise your choices, depending on the browser you use?”
(a) Cookie agreement
The recording of a cookie in a terminal is essentially subject to the wishes of the user of the terminal, which he can express and modify at any time and free of charge through the choices offered to him by his navigation software.
If you have accepted in your browser software the recording of cookies in your Terminal, the cookies integrated into the pages and content that you have consulted may be temporarily stored in a dedicated space on your Terminal. They will be readable only by their issuer.
(b) Refusal of cookies
If you refuse the recording of cookies in your terminal, or if you delete those stored there, you will no longer be able to benefit from a certain number of functionalities which are nevertheless necessary to navigate in certain areas of our Site. This would be the case if you tried to access our content or services which require you to identify yourself. This would also be the case when we or our service providers could not recognize, for technical compatibility purposes, the type of browser used by your terminal, its language and display settings or the country from which your terminal appears to be connected to the Internet. .
Where applicable, we decline all responsibility for the consequences linked to the degraded functioning of our services resulting from the impossibility for Sephora to record or consult the cookies necessary for their operation and which you have refused or deleted.
(c) How to exercise your choices, depending on the browser you use?
For the management of cookies and your choices, the configuration of each browser is different. It is described in the help menu of your browser, which will allow you to know how to modify your cookie preferences.
For Internet Explorer™,
For Safari™,
For Chrome™:
For Firefox™,
For Opera™
4.2 Your choices expressed online with interprofessional platforms
Regarding advertising cookies, you can also connect to the Youronlinechoices site, offered by digital advertising professionals grouped within the European association EDAA (European Digital Advertising Alliance) and managed in France by Interactive Advertising France office. You will thus be able to know the companies registered on this platform and which offer you the possibility of refusing or accepting the cookies used by these companies to adapt the advertisements likely to be displayed on your terminal to your browsing information: http: //www.youronlinechoices.com/fr/controler-ses-cookies/. This European platform is shared by hundreds of advertising professionals on the Internet and constitutes a centralized interface allowing you to express your refusal or acceptance of cookies that may be used in order to adapt the navigation of your terminal to the advertisements that may be displayed there. Please note that this procedure will not prevent the display of advertisements on the websites you visit. It will only block technologies that allow advertising to be tailored to your interests.
- If you share the use of your device with other people
If your terminal is used by several people and when the same terminal has several navigation software, we cannot ensure with certainty that the services and advertisements intended for your Terminal correspond to your own use of this terminal and not to that of another user of this Terminal.
Where applicable, sharing the use of your Terminal with other people and configuring your browser settings with regard to cookies is your free choice and your responsibility.
For more information on cookies and their use, you can consult the file of the Commission Nationale de l'Informatique et des Libertés at the following address: http://www.cnil.fr.
- Modification of our Cookie Policy
MAISON ASSA may be required to modify its Charter relating to Cookies. Due to changes that may occur in the Charter, we invite you to regularly visit the “Cookies” section. We will ensure that you are informed of these modifications by a special notice on our site.
